Delivery Tyres logo TRADE & PUBLIC SUPPLY • VAT INVOICES

Privacy Policy

This Privacy Policy explains how Delivery Tyres (“we”, “us”, “our”) collects and uses personal information when you use our website or contact us.

1. What we collect

  • Contact details you provide (name, email, phone number, company name).
  • Order/enquiry details (tyre size, vehicle/application, delivery location, quantities).
  • Messages you send via contact forms, email or WhatsApp.
  • Technical data (basic logs such as IP address, browser type, pages visited) for security and performance.

2. How we use your information

  • To respond to enquiries and provide quotes.
  • To confirm orders, arrange delivery and provide aftersales support.
  • To issue invoices, including VAT invoices where applicable.
  • To prevent fraud and keep the website secure.
  • To improve our service and website performance.

3. Legal basis (UK GDPR)

We process personal data where it is necessary to respond to your request, perform a contract (order fulfilment), meet legal obligations (e.g. accounting/VAT records), or for legitimate interests (security, service improvement).

4. Who we share data with

  • Delivery partners/carriers to deliver your goods.
  • Accounting and payment providers where needed to invoice and process payments.
  • IT/hosting providers to keep the website running securely.

We do not sell your personal data.

5. Data retention

  • Enquiry data is kept as long as needed to support your request and our business records.
  • Invoice and transaction records are retained for the required legal/accounting period.

6. Cookies

We may use essential cookies for site functionality and security. If we add analytics cookies later, we will update this policy and provide appropriate controls.

7. Your rights

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of data where applicable.
  • Object to, or request restriction of, processing in certain situations.
  • Request data portability where applicable.

8. Security

We take reasonable steps to protect your information. However, no system is 100% secure. Please avoid sending sensitive payment information by email or WhatsApp unless we specifically request it.

9. Contact

If you have questions about this policy or want to exercise your rights, contact us via the contact page.

Last updated: 3 April 2026